Shipping policy

Shipping Policy

Welcome to FalconBay.store. We are committed to delivering your orders quickly and safely. Please read our shipping policy carefully to understand how we process and ship orders.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify customers via email.

Shipping Time

Our estimated delivery times are:

United Arab Emirates: 3–5 business days

Please note that delivery times may vary depending on the shipping location, customs clearance, and courier service.

Shipping Fees

Shipping costs are calculated at checkout based on your location and the selected shipping method.

From time to time, FalconBay may offer free shipping promotions on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor your shipment.

Shipping Address Accuracy

Please ensure that the shipping address you provide is accurate and complete. FalconBay is not responsible for orders delivered to incorrect addresses provided by customers.