Payment policy
Payment Policy
Welcome to FalconBay.store. This Payment Policy outlines the payment methods we accept and how transactions are processed on our website.
Accepted Payment Methods
At FalconBay, we offer secure and convenient payment options for our customers. We currently accept the following payment methods:
- Credit Cards (Visa, MasterCard)
- Debit Cards
- Digital Payment Methods (if available at checkout)
- Cash on Delivery (COD) for selected locations
All payments must be completed before an order is processed and shipped, except for Cash on Delivery orders.
Payment Security
Your payment security is our priority. All transactions made on FalconBay.store are processed through secure payment gateways and encrypted systems to protect your personal and financial information.
We do not store your credit card or payment details on our servers.
Order Confirmation
Once your payment is successfully completed, you will receive an order confirmation email containing your order details and purchase receipt.
If you do not receive confirmation within a few minutes, please check your spam folder or contact our support team.
Payment Verification
In some cases, additional payment verification may be required to prevent fraudulent transactions. If verification is needed, our team may contact you before processing your order.
Failed or Declined Payments
If your payment is declined, please check the following:
- Ensure your card details are correct
- Confirm that your card has sufficient balance
- Contact your bank or payment provider
You may also try using another payment method.
Currency
All prices displayed on FalconBay.store are shown in the applicable store currency at checkout. Additional bank or currency conversion fees may apply depending on your payment provider.
Contact Us
If you have any questions regarding payments, please contact our support team:
Email: order@falconbay.store
Our team will be happy to assist you.